1.Linking customer mistreatment to employees’ helping behaviour: a self-efficacy perspective of autonomous and dependent helping

Wu, Haibo, Chen, Men     More...

Wu, Haibo, Chen, Mengsang, Wang, Xiaohui     Less

International Journal of Contemporary Hospitality Management[0959-6119], Published 2023, Volume 35, Issue 10, Pages 3681-3702

收錄情况： WOS SCOPUS

WOS核心合集引用: 2  2022影響因子:  11.1 

2.金钱还是服务？家庭友好福利类型对工作绩效的影响研究

刘善仕,刘敏,吴海波,崔勋     More...

刘善仕,刘敏,吴海波,崔勋     Less

中国人力资源开发, Published 2023, Volume 40, Issue 10, Pages 67-84

收錄情况： CNKI

3.To avoidance or approach: Unraveling hospitality employees? job crafting behavior response to daily customer mistreatment

Lu, WZ, Liu, SS, Wu,     More...

Lu, WZ, Liu, SS, Wu, HB, Wu, KJ, Pei, JL     Less

JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT[1447-6770], Published 2022, Volume 53, Pages 123-132

收錄情况： WOS SCOPUS

WOS核心合集引用: 5  2022影響因子:  8.3  发表年影響因子:  8.3 

4.The curvilinear relationship between hindrance stressors and bootlegging: the moderate role of state ownership

Chen, MS, Wang, XH,     More...

Chen, MS, Wang, XH, Wu, HB, You, AQ     Less

CHINESE MANAGEMENT STUDIES[1750-614X], Published 2022,

收錄情况： WOS SCOPUS

WOS核心合集引用: 0  2022影響因子:  2.2  发表年影響因子:  2.2 

5.Why customer mistreatment undermines hospitality employees' performance: the moderating role of job crafting

Lu, WZ, Wu, HB, Liu,     More...

Lu, WZ, Wu, HB, Liu, SS, Guo, ZS, He, XT     Less

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT[0959-6119], Published 2022, Volume 34, Issue 10, Pages 3588-3606

收錄情况： WOS SCOPUS

WOS核心合集引用: 8  2022影響因子:  11.1  发表年影響因子:  11.1 

6.On the link between job insecurity and CWB: moderated mediation by employment status and turnover intention

Lu, WZ, Liu, XL, Liu     More...

Lu, WZ, Liu, XL, Liu, SS, Wu, HB, Qin, CY, Ma, B     Less

CHINESE MANAGEMENT STUDIES[1750-614X], Published 2022,

收錄情况： WOS SCOPUS

WOS核心合集引用: 2  2022影響因子:  2.2  发表年影響因子:  2.2 

7."Render Good for Evil" or "Take an Eye for an Eye"? The Double-Edged Sword of Customer Mistreatment

Lu, WZ, Wu, HB, Liu,     More...

Lu, WZ, Wu, HB, Liu, SS, Sun, B     Less

JOURNAL OF BUSINESS AND PSYCHOLOGY[0889-3268], Published 2022,

收錄情况： WOS SCOPUS

WOS核心合集引用: 3  2022影響因子:  4.8  发表年影響因子:  4.8 

8.Religious Problem-Solving Styles and Life Satisfaction: Exploring God, the Will and the Way

Parenteau, SC, Wu, H     More...

Parenteau, SC, Wu, HB     Less

JOURNAL OF RELIGION & HEALTH[0022-4197], Published 2021, Volume 60, Issue 6, Pages 4451-4466

收錄情况： WOS SCOPUS

WOS核心合集引用: 0  2022影響因子:  2.8  发表年影響因子:  2.732 

9.Coping with customer mistreatment Joining job routinization and proactive personality

Wu, HB, Wang, XH, Ch     More...

Wu, HB, Wang, XH, Chen, P     Less

JOURNAL OF MANAGERIAL PSYCHOLOGY[0268-3946], Published 2019, Volume 34, Issue 8, Pages 519-532

收錄情况： WOS SCOPUS

WOS核心合集引用: 12  2022影響因子:  3.2  发表年影響因子:  1.380 

10.Hostile retaliation or identity motivation? The mechanisms of how newcomers' role organizational socialization affects their workplace ostracism

Wang, HB, Yan, M, Wu     More...

Wang, HB, Yan, M, Wu, HB, Li, JR, Wang, XH     Less

ACTA PSYCHOLOGICA SINICA[0439-755X], Published 2019, Volume 51, Issue 1, Pages 128-142

收錄情况： WOS SCOPUS

WOS核心合集引用: 5  2022影響因子:  1.5 

11.Attachment to God and Psychological Adjustment: God's Responses and Our Coping Strategies

Parenteau, SC, Hurd,     More...

Parenteau, SC, Hurd, K, Wu, HB, Feck, C     Less

JOURNAL OF RELIGION & HEALTH[0022-4197], Published 2019, Volume 58, Issue 4, Pages 1286-1306

收錄情况： WOS SCOPUS

WOS核心合集引用: 12  2022影響因子:  2.8  发表年影響因子:  1.162 

12.顾客不当行为影响员工工作投入的边界条件研究

王晓晖,张艳清,吴海波     More...

王晓晖,张艳清,吴海波     Less

南方经济[1000-6249], Published 2019, Issue 04, Pages 129-146

收錄情况： CNKI

13.恶意报复还是认同驱动?新员工的角色社会化程度对其职场排斥行为的作用机制

王海波,严鸣,吴海波,黎金荣,王晓晖     More...

王海波,严鸣,吴海波,黎金荣,王晓晖     Less

心理学报[0439-755X], Published 2019, Volume 51, Issue 01, Pages 128-140

收錄情况： CNKI

2022影響因子:  1.5 

14.Customer Mistreatment and Team Performance: Examining both Functional and Dysfunctional Perspectives

Wu, Haibo, Koopmann,     More...

Wu, Haibo, Koopmann, Jaclyn, Song, Yifan     Less

79th Annual Meeting of the Academy of Management, Published 2019,

15.The Coping Effects of Proactive Personality and Job Routinization on Customer Mistreatment

Wu, Haibo, Wang, Hai     More...

Wu, Haibo, Wang, Haibo, Wang, Xiaohui     Less

Academy of Management Proceedings[0065-0668], Published 2018, Issue 1,