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Yang, T, Zhang, CJ, Wu, J, Zhang, JM     Less

JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT[1936-8623], Published 2024,

收錄情况： WOS SCOPUS

WOS核心合集引用: 1  2023影響因子:  11.9 

2.What consumer complaints should hoteliers prioritize? Analysis of online reviews under different market segments

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JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT[1936-8623], Published 2023, Volume 32, Issue 1, Pages 1-28

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WOS核心合集引用: 25  2023影響因子:  11.9  发表年影響因子:  11.9