1.It takes two to empower: Customer responses to empowerment recovery in the context of robot service failure

Yu, Jing (Jasper), L     More...

Yu, Jing (Jasper), Liu, Xiaoming (Rose), He, Mang, Huang, Liman (Mandy), Li, Jun (Justin)     Less

International Journal of Hospitality Management[0278-4319], Published 2024, Volume 120, Issue 5,

收錄情况： SCOPUS

2022影響因子:  11.7 

2.Application of the extended value-belief-norm (VBN) theory to understand consumers’ intention to use autonomous delivery vehicles (ADVs)

Chunhua, Ju, Shuo, W     More...

Chunhua, Ju, Shuo, Wang, Zhirong, Hu, Li-Wei, Lin, Jing, Yu     Less

Heliyon[2405-8440], Published 2023, Volume 9, Issue 9,

收錄情况： WOS SCOPUS

WOS核心合集引用: 3  2022影響因子:  4.0 

3.Disentangling the Dynamics of Ecogamification Platforms: A Triadic Perspective

Yu, Jing (Jasper), L     More...

Yu, Jing (Jasper), Liu, Guanrong, Liu, Rose Xiaoming     Less

Proceedings of the Asia-Pacific CHRIE 2023 Conference, Published 2023, Pages 842-848

4.Employee engagement, its antecedents and effects on business performance in hospitality industry: a multilevel analysis

(Rose) Liu, Xiaoming     More...

(Rose) Liu, Xiaoming, Yu, Jing (Jasper), Guo, Qiang, Li, Jun (Justin)     Less

International Journal of Contemporary Hospitality Management[0959-6119], Published 2022, Volume 34, Issue 12, Pages 4631-4652

收錄情况： WOS SCOPUS

WOS核心合集引用: 17  2022影響因子:  11.1  发表年影響因子:  11.1 

5.Just Being There Matters: Customer Responses to Robot’s Physical Presence After Service Failure

Jing (Jasper) Yu, Xi     More...

Jing (Jasper) Yu, Xiaoming (Rose) Liu, Jun (Justin) Li     Less

Proceedings of the conference on managing tourism across continents[2834-4731], Published 2022, Volume 3, Pages 97-98

6.Mixed methods research in tourism and hospitality journals

Truong, Dao, Xiaomin     More...

Truong, Dao, Xiaoming Liu, Rose, Yu, Jing (Jasper)     Less

International Journal of Contemporary Hospitality Management[0959-6119], Published 2020, Volume 32, Issue 4, Pages 1563-1579

收錄情况： WOS SCOPUS

WOS核心合集引用: 40  2022影響因子:  11.1  发表年影響因子:  6.514 

7.Consumer's intention to use self-service parcel delivery service in online retailing: An empirical study

Chen, Yuangao, Yu, J     More...

Chen, Yuangao, Yu, Jing, Yang, Shuiqing, Wei, June     Less

Internet Research[1066-2243], Published 2018, Volume 28, Issue 2, Pages 500-519

收錄情况： WOS SCOPUS

WOS核心合集引用: 75  2022影響因子:  5.9  发表年影響因子:  4.109