1.Application of the extended value-belief-norm (VBN) theory to understand consumers’ intention to use autonomous delivery vehicles (ADVs)

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Heliyon[2405-8440], Published 2023, Volume 9, Issue 9,

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WOS核心合集引用: 3  2022影響因子:  4.0 

2.Disentangling the Dynamics of Ecogamification Platforms: A Triadic Perspective

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Proceedings of the Asia-Pacific CHRIE 2023 Conference, Published 2023, Pages 842-848

3.Employee engagement, its antecedents and effects on business performance in hospitality industry: a multilevel analysis

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International Journal of Contemporary Hospitality Management[0959-6119], Published 2022, Volume 34, Issue 12, Pages 4631-4652

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WOS核心合集引用: 16  2022影響因子:  11.1  发表年影響因子:  11.1 

4.Just Being There Matters: Customer Responses to Robot’s Physical Presence After Service Failure

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Proceedings of the conference on managing tourism across continents[2834-4731], Published 2022, Volume 3, Pages 97-98

5.Mixed methods research in tourism and hospitality journals

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International Journal of Contemporary Hospitality Management[0959-6119], Published 2020, Volume 32, Issue 4, Pages 1563-1579

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WOS核心合集引用: 38  2022影響因子:  11.1  发表年影響因子:  6.514 

6.Consumer's intention to use self-service parcel delivery service in online retailing: An empirical study

Chen, Yuangao, Yu, J     More...

Chen, Yuangao, Yu, Jing, Yang, Shuiqing, Wei, June     Less

Internet Research[1066-2243], Published 2018, Volume 28, Issue 2, Pages 500-519

收錄情况： WOS SCOPUS

WOS核心合集引用: 74  2022影響因子:  5.9  发表年影響因子:  4.109 

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