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    1.Can employee workplace mindfulness counteract the indirect effects of customer incivility on proactive service performance through work engagement? A moderated mediation model

    Jang, J, Jo, W, Kim,     More...

    JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT[1936-8623], Published 2020, Volume 29, Issue 7, Pages 812-829

    收錄情况: WOS SCOPUS

    WOS核心合集引用: 68  2023影響因子:  11.9  发表年影響因子:  7.022 

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