1.It takes two to empower: Customer responses to empowerment recovery in the context of robot service failure

Yu, Jing (Jasper), L     More...

Yu, Jing (Jasper), Liu, Xiaoming (Rose), He, Mang, Huang, Liman (Mandy), Li, Jun (Justin)     Less

International Journal of Hospitality Management[0278-4319], Published 2024, Volume 120, Issue 5,

收錄情况： WOS SCOPUS

WOS核心合集引用: 5  2024影響因子:  8.3  发表年影響因子:  8.3 

2.Morality or hypocrisy: The effect of hotel sustainability labels varies across different online review valence

Lv, LX, Liu, GR, Zho     More...

Lv, LX, Liu, GR, Zhou, WR, Yu, J     Less

International Journal of Hospitality Management[0278-4319], Published 2024, Volume 122, Issue 7, Pages 103-838

收錄情况： WOS SCOPUS

WOS核心合集引用: 7  2024影響因子:  8.3  发表年影響因子:  8.3 

3.Virtual influencers as endorsers in hospitality green marketing

Huiling Huang, Jing     More...

Huiling Huang, Jing Yu, Dongming Jiang, Tiancheng Wang     Less

International Journal of Hospitality Management[0278-4319], Published 2025, Volume 133, Issue 2,

2024影響因子:  8.3