1.The spillover effects of management influence tactics on customer-directed outcomes

Liu, J, Qu, HL     More...

Liu, J, Qu, HL     Less

TOURISM MANAGEMENT[0261-5177], Published 2019, Volume 73, Pages 143-156

收錄情况： WOS SCOPUS

WOS核心合集引用: 6  2023影響因子:  10.9  发表年影響因子:  7.432 

2.A conceptual and methodological investigation of a multilevel model of customer incivility

Liu, J, Washburn, I,     More...

Liu, J, Washburn, I, Qu, HL     Less

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT[0278-4319], Published 2019, Volume 79, Pages 168-178

收錄情况： WOS SCOPUS

WOS核心合集引用: 11  2023影響因子:  10.0  发表年影響因子:  6.701 

3.Will parental influences affect career choice? Evidence from hospitality and tourism management students in China

Wong, SCK, Liu, GJ     More...

Wong, SCK, Liu, GJ     Less

INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT[0959-6119], Published 2010, Volume 22, Issue 1, Pages 82-102

收錄情况： WOS

WOS核心合集引用: 56  2023影響因子:  9.1 

4.How Does Destination Social Responsibility Impact Residents' Pro-Tourism Behaviors? The Mediating Role of Place Attachment

Hu, B, Tuou, YY, Liu     More...

Hu, B, Tuou, YY, Liu, J     Less

SUSTAINABILITY[2071-1050], Published 2019, Volume 11, Issue 12,

收錄情况： WOS SCOPUS

WOS核心合集引用: 25  2023影響因子:  3.3  发表年影響因子:  2.576 

5.Work values and their relationships with career choice: A Segment-Based approach to understanding hospitality and tourism management students in china

Wong, ChakKeung, Liu     More...

Wong, ChakKeung, Liu, Jing     Less

Journal of China Tourism Research[1938-8160], Published 2009, Volume 5, Issue 4, Pages 339-363

收錄情况： WOS SCOPUS

WOS核心合集引用: 19  2023影響因子:  1.3 

6.A multi-level dyadic restaurant employee-customer model of orientation, incivility, and satisfaction: An identity-based extension of belongingness theory

Liu, J.,,Qu, H. L.     More...

Liu, J.,,Qu, H. L.     Less

Published 2018,

7.A multi-level confirmatory analysis of customer incivility

Liu, J.,,Qu, H. L.     More...

Liu, J.,,Qu, H. L.     Less

Published 2018,

8.Do customer compliments really make restaurant employees satisfied with service encounters?

Liu, J.,,Curtis, C.     More...

Liu, J.,,Curtis, C.     Less

Published 2015,

9.A dual model of the impact of employability on employee creativity in the hospitality industry

Liu, J.,Qiu, C.,Curt     More...

Liu, J.,Qiu, C.,Curtis, C.     Less

Published 2015,

10.Market orientation determines customer loyalty? An insight from employee interpersonal justice to customer interpersonal justice

Liu, J.,Curtis, C.,Q     More...

Liu, J.,Curtis, C.,Qu, H. L.     Less

Published 2014,

11.Should I avoid or should I seek revenge? The role of post-purchase reactions to employee incivility

Liu, J.,Curtis, C.,Q     More...

Liu, J.,Curtis, C.,Qu, H. L.     Less

Published 2014,

12.Customer Mistreatment and Organizational Citizenship Behavior among Frontline Restaurant Employees: The Role of Regulatory Focus

Liu, J.,Qu, H. L.,Cu     More...

Liu, J.,Qu, H. L.,Curtis, C.     Less

Published 2013,

13.Explanations and Justice in Customer Complaint Handling: The Role of Regulatory Focus

Liu, J.,Sun, H. L.,C     More...

Liu, J.,Sun, H. L.,Curtis, C.     Less

Published 2013,

14.Impression Management and Organizational Citizenship Behavior: An Investigation of Other Orientation

Liu, J.,Curtis, C.,Q     More...

Liu, J.,Curtis, C.,Qu, H. L.     Less

Published 2013,

15.A Study on the correlation between cruising motivation and cruising intention

Hu, T.,Guo, Y. Z.,Li     More...

Hu, T.,Guo, Y. Z.,Liu, J.     Less

Published 2013,

16.An Empirical Study on Motivation Perception and Impact Perception of Tourists to Visit 2011 Kazakhstan Asian Winter Games

Sharypova, A.,Yang,     More...

Sharypova, A.,Yang, X. H.,Guo, Y. Z.,Liu, J.     Less

Published 2013,

17.Price or brand name? Consumer’s perceived value in lodging accommodation purchase

Liu, J.,Guo, Y. Z.     More...

Liu, J.,Guo, Y. Z.     Less

Published 2012,

18.The effect of customer mistreatment on hotel frontline employees’ job stress and intention to stay: the role of psychological empowerment and emotional intelligence

Liu, J.,Qu, H. L.,Sl     More...

Liu, J.,Qu, H. L.,Slevitch. L.,Guo, Y. Z.     Less

Published 2012,

19.A study on the competitiveness power of regional tourism industry in Shanghai of China

Guo, Y. Z.,Qu, H. L.     More...

Guo, Y. Z.,Qu, H. L.,Li, J. Y.,Liu, J.     Less

Published 2012,

20.An empirical study on behavioral characteristics of golf tourists: A case of HSBC-Championship of China

Guo, Y. Z.,Huang, Y.     More...

Guo, Y. Z.,Huang, Y. H.,Qu, H. L.,Li, J. Y.,Liu, J.     Less

Published 2012,