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    1.Employee engagement, its antecedents and effects on business performance in hospitality industry: a multilevel analysis

    (Rose) Liu, Xiaoming     More...

    International Journal of Contemporary Hospitality Management[0959-6119], Published 2022, Volume 34, Issue 12, Pages 4631-4652

    收錄情况: WOS SCOPUS

    WOS核心合集引用: 24  2023影響因子:  9.1  发表年影響因子:  11.1 

    2.Mixed methods research in tourism and hospitality journals

    Truong, Dao, Xiaomin     More...

    International Journal of Contemporary Hospitality Management[0959-6119], Published 2020, Volume 32, Issue 4, Pages 1563-1579

    收錄情况: WOS SCOPUS

    WOS核心合集引用: 49  2023影響因子:  9.1  发表年影響因子:  6.514 

    3.Consumer's intention to use self-service parcel delivery service in online retailing: An empirical study

    Chen, Yuangao, Yu, J     More...

    Internet Research[1066-2243], Published 2018, Volume 28, Issue 2, Pages 500-519

    收錄情况: WOS SCOPUS

    WOS核心合集引用: 82  2023影響因子:  5.9  发表年影響因子:  4.109 

    4.Application of the extended value-belief-norm (VBN) theory to understand consumers’ intention to use autonomous delivery vehicles (ADVs)

    Chunhua, Ju, Shuo, W     More...

    Heliyon[2405-8440], Published 2023, Volume 9, Issue 9,

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  3.4  发表年影響因子:  3.4 

    5.Disentangling the Dynamics of Ecogamification Platforms: A Triadic Perspective

    Yu, Jing (Jasper), L     More...

    Proceedings of the Asia-Pacific CHRIE 2023 Conference, Published 2023, Pages 842-848

    6.Just Being There Matters: Customer Responses to Robot’s Physical Presence After Service Failure

    Jing (Jasper) Yu, Xi     More...

    Proceedings of the conference on managing tourism across continents[2834-4731], Published 2022, Volume 3, Pages 97-98

    7.It takes two to empower: Customer responses to empowerment recovery in the context of robot service failure

    Yu, Jing (Jasper), L     More...

    International Journal of Hospitality Management[0278-4319], Published 2024, Volume 120, Issue 5,

    收錄情况: SCOPUS

    2023影響因子:  10.0 

    8.Morality or hypocrisy: The effect of hotel sustainability labels varies across different online review valence

    Lv, LX, Liu, GR, Zho     More...

    International Journal of Hospitality Management[0278-4319], Published 2024, Volume 122, Issue 7, Pages 103-838

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  10.0 

    9.Not just a game: Understanding eco-gamification in sustainable destination development

    Yu, J., Hu, J., Liu,     More...

    Journal of Hospitality and Tourism Management[1447-6770], Published 2024, Volume 60, Issue 3, Pages 10-21

    收錄情况: SCOPUS

    2023影響因子:  7.6 

    10.Does being there still matter after a service failure? The impact of robots' physical presence on customer satisfaction

    Yu, J, Liu, XM, Li,     More...

    Current Issues in Tourism[1368-3500], Published 2024, Pages 1-16

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  5.7 

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