1.Is differential treatment in response to service failures effective? The roles of comparison, loyalty, and scarcity messages

Kim, H, Jang, S     More...

Kim, H, Jang, S     Less

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT[0278-4319], Published 2021, Volume 95,

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WOS核心合集引用: 8  2023影響因子:  10.0  发表年影響因子:  10.427 

2.Do Status discrepancy and socioeconomic immobility really drive compensatory consumption?

Kim, H, Jang, S     More...

Kim, H, Jang, S     Less

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT[0278-4319], Published 2020, Volume 90,

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WOS核心合集引用: 17  2023影響因子:  10.0  发表年影響因子:  9.237 

3.When are vivid hotel photos effective? The moderating effects of resource scarcity and brand level

Kim, H, Hwang, Y, Gi     More...

Kim, H, Hwang, Y, Gim, J, Cheng, YQ     Less

INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT[0278-4319], Published 2024, Volume 116,

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WOS核心合集引用: 1  2023影響因子:  10.0 

4.Barista robots with human appeal: Unraveling the impact of anthropomorphism, human presence, and perceived financial constraints on consumer behavior

Kim, Heewon, Park, S     More...

Kim, Heewon, Park, Soona, Gim, Jaehee, Kim, Sung in     Less

International Journal of Hospitality Management[0278-4319], Published 2024, Volume 122,

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WOS核心合集引用: 0  2023影響因子:  10.0