Kim, H, Jang, S
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT[0959-6119], Published 2022, Volume 34, Issue 6, Pages 2359-2378
收錄情况: WOS SCOPUS
WOS核心合集引用: 9 2023影響因子: 9.1 发表年影響因子: 11.1
2.Does social class matter in recovering self-service technology failures?
Kim, H, Jang, S
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT[0959-6119], Published 2022, Volume 34, Issue 3, Pages 1135-1153
收錄情况: WOS SCOPUS
WOS核心合集引用: 8 2023影響因子: 9.1 发表年影響因子: 11.1
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