1.Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory
Fu, XM, Zhang, JH, C
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Fu, XM, Zhang, JH, Chan, FTS
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TRANSPORTATION RESEARCH PART A-POLICY AND PRACTICE[0965-8564],
Published 2018,
Volume 113,
Pages 476-490
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6.3
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3.693