1.Coping with customer mistreatment Joining job routinization and proactive personality
Wu, HB, Wang, XH, Ch More...
JOURNAL OF MANAGERIAL PSYCHOLOGY[0268-3946], Published 2019, Volume 34, Issue 8, Pages 519-532
收錄情况: WOS SCOPUS
WOS核心合集引用: 12 2023影響因子: 3.1 发表年影響因子: 1.380
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