1.To avoidance or approach: Unraveling hospitality employees? job crafting behavior response to daily customer mistreatment
Lu, WZ, Liu, SS, Wu,
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Lu, WZ, Liu, SS, Wu, HB, Wu, KJ, Pei, JL
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JOURNAL OF HOSPITALITY AND TOURISM MANAGEMENT[1447-6770],
Published 2022,
Volume 53,
Pages 123-132
收錄情况:
WOS
SCOPUS
WOS核心合集引用: 6
2023影響因子:
7.6
发表年影響因子:
8.3