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    1.Beyond static rankings: A tourist experience-driven approach to measure destination competitiveness

    Chen, JY, Wu, J, Wan     More...

    TOURISM MANAGEMENT[0261-5177], Published 2025, Volume 106,

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  10.9 

    2.Wisdom of crowds: SWOT analysis based on hybrid text mining methods using online reviews

    Wu, J, Zhao, N, Yang     More...

    JOURNAL OF BUSINESS RESEARCH[0148-2963], Published 2024, Volume 171,

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  10.5 

    3.Service attributes for sustainable rural tourism from online comments: Tourist satisfaction perspective

    Wu, J, Yang, T

    JOURNAL OF DESTINATION MARKETING & MANAGEMENT[2212-571X], Published 2023, Volume 30,

    收錄情况: WOS SCOPUS

    WOS核心合集引用: 11  2023影響因子:  8.9  发表年影響因子:  8.9 

    4.Consumers' affective needs matter: Open innovation through mining luxury hotels' online reviews

    Wu, J, Yang, T, Zhou     More...

    INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT[0278-4319], Published 2023, Volume 114,

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  10.0  发表年影響因子:  10.0 

    5.Has COVID-19 Changed Consumers' Satisfiers and Dissatisfiers? Evidence from Online Reviews of 5-Star Hotels in Shanghai and Beijing

    Wu, J, Yang, T

    JOURNAL OF CHINA TOURISM RESEARCH[1938-8160], Published 2024, Volume 20, Issue 2, Pages 430-452

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  1.3 

    6.How to boost e-commerce for poverty alleviation? A perspective on competitiveness analysis using online reviews

    Wu, J, Zhang, JM, Zh     More...

    ELECTRONIC COMMERCE RESEARCH[1389-5753], Published 2023,

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  3.7  发表年影響因子:  3.7 

    7.Knowing how satisfied/dissatisfied is far from enough: a comprehensive customer satisfaction analysis framework based on hybrid text mining techniques

    Yang, T, Wu, J, Zhan     More...

    INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT[0959-6119], Published 2024, Volume 36, Issue 3, Pages 873-892

    收錄情况: WOS SCOPUS

    WOS核心合集引用: 10  2023影響因子:  9.1 

    8.What consumer complaints should hoteliers prioritize? Analysis of online reviews under different market segments

    Wu, J, Zhao, N

    JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT[1936-8623], Published 2023, Volume 32, Issue 1, Pages 1-28

    收錄情况: WOS SCOPUS

    WOS核心合集引用: 20  2023影響因子:  11.9  发表年影響因子:  11.9 

    9.How to stay competitive: An innovative concept to assess the business competitiveness using online restaurant reviews

    Wu, Jie, Chen, Jinya     More...

    International Journal of Hospitality Management[0278-4319], Published 2024, Volume 122,

    收錄情况: SCOPUS

    2023影響因子:  10.0 

    10.The hidden gems in online reviews: unraveling how the expressions of affective needs impact review usefulness

    Yang, T, Zhang, CJ,     More...

    JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT[1936-8623], Published 2024,

    收錄情况: WOS SCOPUS

    WOS核心合集引用:  2023影響因子:  11.9 

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